Catherine Keegan, a seasoned professional with 34 years in the RCM space, shares her journey in academic healthcare and community medicine at East Carolina University. As the Director of Revenue Integrity, she discusses the vital role her team plays in revamping the revenue cycle process, ensuring compliance, and driving positive change appreciated by the entire community. Keegan’s responsibilities include overseeing the Charge Description Master, fee schedules, charge reconciliation, and clinical denial management, showcasing her passion for making a difference in healthcare.

[00:02:57] Rural healthcare challenges.

[00:08:56] AI in healthcare billing.

[00:10:20] AI in healthcare revenue management.

[00:15:37] Be the unicorn.

[00:21:14] Exploring revenue cycle insights.

For more insights and takeaways, visit http://www.leadersinmedicalbilling.com. This episode is sponsored by 4D Global, empowering medical billing companies to grow through offshore staffing. Visit them at http://www.4DGlobalInc.com